Legal

Privacy Policy

Ennix Mart B2B Platform ("Ennix Mart", "we", "our") is a business-to-business (B2B) trade platform connecting business buyers with verified manufacturers, wholesalers, and exporters. This policy describes how we collect, use, and safeguard your business and personal information when you submit an enquiry, place an order, or otherwise interact with our platform.

1. What Information We Collect

This includes any information that can identify you or your business — such as your name, business name, GST/registration details, contact number, email address, business address, and the products or services you enquire about.

2. What We Collect

• Business contact details: Contact person's name, phone number, email address.
• Business details: Company/business name, GST number, business address.
• Order & enquiry details: Products, quantities, and messages you submit through our enquiry or order forms.
• Usage data: Basic website usage information to help us improve the platform.

3. How We Use Your Data

• Responding to your business enquiries and processing orders.
• Connecting you with the right supplier, manufacturer, or product listing.
• Customer service and business account support.
• Sending order confirmations and service notices.
• Legal compliance and internal audits.

4. Marketing Communication

With your permission, we may send you relevant business offers or updates. You may opt out at any time by contacting us directly.

5. Data Sharing

We do not sell, rent, or share your personal or business contact information — including your phone number, email address, or business details — with any third party, other business, or supplier without your explicit consent.

Your information may only be disclosed in the following limited circumstances:

• When required to fulfil an order or enquiry you have explicitly placed (e.g., with a shipping or payment partner).
• When required by law or requested by a government authority.
• As aggregated, anonymized data that cannot identify you or your business, used for internal analytics only.

6. Retention Policy

We retain your personal and business information only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws.

7. Cookies & Website Data

Our website may use cookies or similar technologies to keep the platform functioning correctly and to understand basic usage patterns. No sensitive contact information is shared with third-party advertisers through these technologies.

8. Your Rights

• Access your personal data.
• Correct inaccurate information.
• Withdraw consent for non-essential data use.
• Request deletion of your account (subject to legal limitations).

9. Legal Jurisdiction

This Privacy Policy is governed by the laws of India. Use of our services from outside India is at your own risk and discretion.

10. Changes to This Policy

We may update this policy from time to time. Significant changes will be communicated via email or on our website. Continued use of our services implies acceptance of the updated terms.