Click any card to see all answers
Orders & Delivery
8 FAQs
Track orders, delivery timelines, shipping queries
Cancellations & Refunds
7 FAQs
Our final-sale policy, and how transit damage is handled
Warranty & Quality
6 FAQs
Our quality-assurance process and warranty position
Business Account & Bulk Orders
6 FAQs
MOQ, wholesale pricing, samples & quotations
Payments & Invoicing
6 FAQs
Payment methods, GST invoices, and payment terms
Product Information
6 FAQs
Specs, certification, samples & comparisons
Our support team is here Mon–Sat, 10 AM – 6 PM IST. We typically respond within a few hours.
Fastest response — usually within minutes
Email Support
Detailed queries & documentation requests
Call Us
Mon–Sat · 10 AM – 6 PM IST
Contact Form
Submit a detailed support request
39 questions answered across all topics
All Sales Are Final
Ennix Mart does not offer cancellation, return, or refund on any B2B bulk/wholesale order once it has been placed and confirmed — orders are processed and fulfilled directly with our suppliers/manufacturers and cannot be reversed. Please verify product specifications, quantities, and pricing carefully before confirming your purchase order. Damage reported at the time of delivery due to transit is handled separately — see our Terms of Sale for full details.